Conquer the Lock-In: How Food Companies can act on their Political Responsibility towards Children

By Levinia Scotti and Thomas Eichenberg.

The overconsumption of sugar, especially among children, and its long-term health risks re-gained public awareness with the introduction of the British soda tax in 2018. What can we learn for 2019?

Food and beverage manufacturers and retailers produce, advertise and sell their products to millions of people every day. We therefore consider them political actors (see for a similar argument, Whelan 2017) with a responsibility to respect the Human Rights of Children to a healthy diet (OHCHR 1999).

By using sugar as a proxy for the healthiness of children’s dietary patterns, we sought to learn more about the capabilities of food companies to act in favour of children’s long-term health. Children’s health does not only affect themselves and their families, but also implies important economic spill-over effects (e.g., Brownwell et al. 2009, Belli et al. 2005, Heckman 2006).

The Case

In order to better understand existing corporate efforts, we conducted a number of interviews with representatives of Danish and German retailers as well as international food and beverage manufactures. Additionally, we analysed their annual and sustainability reports of the last five years.

Glopan, 2016.

For our analysis, we assumed that individual food choices are contingent on the social and environmental factors that constitute the food system. Dietary patterns and food systems can thereby be seen as a two-way street (GloPan 2016) in as much as consumption choices are being shaped and shape (future) food system configurations. The innovation challenge in improving children’s dietary quality is thus systemic. (See also the Global Nutrition Report 2018 for more on malnutrition).

Corporate Challenge: ‘Sense-Making’, and the Quasi-Objectivity of Materiality

Across our data, our informants emphasized 15 distinctive patterns as ‘enablers of’ and ‘barriers to’ business efforts to effectively address children’s sugar consumption. These perceived enablers and barriers can, broadly speaking, be broken down into two ‘corporate mind-sets’ that crucially affect successes in reducing children’s sugar intake. The common pattern among organizational enablers went along the lines of “The organization itself can and must drive change!”, which we associate with a proactive corporate mindset. The reasoning of the perceived organizational barriers, however, tended to be more like “The organization must foremost account for external demands!”, which we describe as a reactive mindset.

Own illustration (1), 2018.

Drawing on the literature on sense-making (Weick 1995) in general, and the notion of “ethical blindness as the result of a sense-making process based on interactions between framing and context factors” (Palazzo et al. 2012: 328) in particular, we suggest that a mere concentration on the second, rather reactive mind-set, mirrors a perceived ‘lock-in’ within external pressures that can be conceived of as a sense-making process that risks to entail a blindness to the ethical dimension (Palazzo, et al. 2012: 324) of organizational priority-setting (i.e. values).

Example: Corporate materiality assessments are one area in which this blindness becomes performative. Although materiality may refer to different things, the outcome of a materiality assessment is often regarded as tangible. We tend to forget, however, that materiality is nothing absolute or objective. Rather, it is constructed on the basis of (often) taken-for-granted organizational processes and priorities. The design of a materiality assessment itself and the definition of materiality as such has thus an enormous influence on the interpretation of the outcomes (Eccles & Krzus 2014). The question that needs to receive more attention is: Which stakeholders’ interests and needs are ‘worthy’ of prioritization beyond their impact on pre-existing strategic targets?

At this point, the case of sugar reduction in children’s food can be transferred to other industries and future investments of resources. The bottom line is, values are performative.

What is valued, gets measured, gets done

Rather unsurprisingly, our findings suggest the following relationship: The success of corporate efforts to reduce children’s sugar consumption is contingent on whether or not child malnutrition is a corporate priority prior to the assessment of environmental influences.

That leads us to question the almost sacred status of the “outside-in” perspective, which has become somewhat of a gold-standard in corporate sustainability management.

Instead of conducting yet another stakeholder engagement workshop, it may actually be more enlightening to scrutinize from the ‘inside-out’ who decides what is (most) valuable to the organization.

This will require strong leadership among executive decision-makers since the implications of corporate strategies cannot be merely delegated to external stakeholders.

Own illustration (2), 2018.

Our research shows that a reactive approach risks to foster an organizational “lock-in” and thus tighten barriers to innovations that make a real difference for children’s diet and health. The challenge food and beverage manufacturers and retailers thus face is to avoid this ‘lock-in’ within the preferences, values and beliefs of their environment (such as ‘the persistent consumer demand for sugar products’). This, in turn, implies the need for original corporate values and a mission that is informed, but not determined by their environment, and inspires organizational decision-makers to proactively meet and anticipate social and environmental challenges.

Start with Values

The key-take away from our research is that the future evolution of internal processes within food and beverage retail and manufacturing industry need to be driven by an organizational (social) innovation mind-set (see, e.g. Osburg & Schmidpeter 2013), as well as internally recognized and lived values and priorities (see especially Breuer’s & Lüdeke-Freund’s work on ‘values-based’ innovation management).

Very concretely, a starting point for (more) proactively addressing Children’s Right to a healthy diet could be to ask:

  • How can we strategically contribute to a healthier food environment for children, considering the direct and indirect “touch points” we have with children?
  • How can we effectively drive the individual and organizational recognition of children’s nutritional health, within and beyond organizational risk management, as a material issue?
  • Are our global corporate knowledge management practices aligned with the goal of respecting and supporting Children’s Right to a healthy diet?
  • How can we initiate or contribute to collaborations with other stakeholders to reduce children’s sugar consumption

Active Corporate Support for the Children’s Rights and Business Principles

In light of our research, it became clear that against the background of the respect and support framework of the UN, it is not sufficient for corporations to interpret the “respect” for Children’s Rights in terms of ‘doing no harm’. The Children’s Rights and Business Principles define respect as “avoiding any infringement of the Human Rights of others, including children, and addressing any adverse Human Rights impact with which the business is involved” (CRBPs 2012: 5).
The aim of “doing no harm” is insufficient in so far as it implies the existence of a cause-effect relation, which corporations can directly steer. Children’s sugar consumption is, however, influenced by the overall configuration of their food environment. Therefore, there is no such direct cause-effect relation, rendering a mere commitment to do “no-harm” insufficient (see e.g., Schrempf 2014 on the social connection approach to corporate responsibility in the case of the food industry). Rather, food and beverage manufacturers and retailers need to actively support the Child Right to a healthy diet by anchoring positive contributions to social health at the core of their corporate values and operations.

On a more general level, our research demonstrates that an alignment of current food systems with public health objectives is to a large extent contingent on corporations’ capability to innovate and act upon corporate values that put the active support of healthy food systems at the centre of their business practice, i.e. their innovation, marketing and sales activities.

The Authors

Thomas is based in Copenhagen and graduated from CBS in 2018. He studied economics, business administration and philosophy. He enjoys addressing dilemmas and ambiguities of social, economic and business transformation processes. Feel free to connect with Thomas on Linkedin.

Levinia recently graduated from CBS with a MSc in Business Administration & Philosophy. She is passionate about identifying and driving innovative organisational strategies that effectively address the systemic nature of local and global sustainability challenges across value chains. Learn more about what Levinia is up to on Twitter and feel free to be in touch on Linkedin. 


References

Breuer, H. & Lüdeke-Freund, F. (2017): Values-based innovation management – Innovating by what we care about. London: Palgrave.

CRBPs (2012): ‘Children’s Rights and Business Principles’, Save the Children, UNGC & UNICEF. Accessible online.

Eccles, R. G. & Krzus, M. P. (2014): The Integrated Reporting Movement: Meaning, Momentum, Motives, and Materiality. ISBN: 978-1-118-64698-4.

GloPan (2016): ‘Food systems and diets: Facing the challenges of the 21st century’, London, UK.

HLPE (2014): ‘Food losses and waste in the context of sustainable food systems – A report by the High Level Panel of Experts on Food Security and Nutrition of the Committee on
World Food Security. Rome.

HLPE (2017): ‘Nutrition and Food Systems – A report by The High Level Panel of Experts on Food Security and Nutrition of the Committee on World Food Security, Rome.

OHCHR (1999): CESCR General Comment No. 12: The Right to Adequate Food (Art. 11) Adopted at the Twentieth Session of the Committee on Economic, Social and Cultural Rights, on 12 May 1999 (Contained in Document E/C.12/1999/5), accessible online.

Osburg, T. & Schmidpeter, R. (2013): Social Innovation –Solutions for a Sustainable Future’, Berlin: Springer.

Palazzo, G. et al. (2012): ‘Ethical Blindness‘, Journal of Bussines Ethics, 109: 323–338. DOI 10.1007/s10551-011-1130-4.

Schrempf, J. (2014): ‘A social connection approach to Corporate Responsibility: The Case of The Fast Food Industry and Obesity’, Business & Society, 53(2), 300–332.

Whelan, G. (2017): ‘Political CSR: The Corporation as Political Actor’, in: Rasche, A., Morsing, M., Moon, J. (eds): Corporate Social Responsibility – Strategy, Communication, Governance. Cambridge: Cambridge University Press.

Weick, K. E. (1995): Sensemaking in organizations. Thousand Oaks: Sage.


Photo by Food Photographer | Jennifer Pallian on Unsplash.

The year of corporate acting—does business need a new approach to palm oil?

By Amanda Williams, Steve Kennedy and Gail Whiteman.

2018 went down as the ‘year of corporate caring’ about the palm oil controversy. A banned TV advertisement promoting a Palm Oil free Christmas by the UK supermarket Iceland went viral on social media with over 5 million views in merely a couple of weeks. Shortly after, on the south bank in London, Iceland responded to the ban with a displaced Orangutan hanging from a Christmas tree surprising tourists and drawing attention to the loss of biodiversity due to the clearing of virgin rainforests. Debates about palm oil in Malaysia and Indonesia are far from new. But recent events are surely stirring up the conversation and attention to the issue is at an all time high.

Proponents are reacting to the complete ban of palm oil with statistics on the efficiency yields from the fruit of oil palm trees and claim boycotting palm oil would simply shift demand to other types of vegetable oil to meet demand. Palm oil has climbed the charts in popularity because it is cheap, versatile and efficient. While others argue that despite the efficiency benefits of the crop, new approaches are needed to tackle this pressing humanitarian and environmental issue.

Business and Palm Oil

CEOs of multi-national corporations that depend on palm oil and tropical timber in their supply chains are well aware of their impacts and the consequences of deforestation. Outgoing Unilever CEO Paul Polman already stated back in 2015:

“We are seeing the effect of climate change in our own business. Shipping routes cancelled because of hurricanes in the Philippines. Factories closing because of extreme cold weather in the United States. Distribution networks in disarray because of floods in the UK. Reduced productivity on our tea plantations in Kenya because of weather changes linked to deforestation of the Mau forest. We estimate that geo-political and climate related factors cost Unilever currently up to €300 million a year.”

Many companies are working hard to address the issue. The Roundtable on Sustainable Palm Oil, established in 2004, brings together palm oil producers, traders, consumer goods manufacturers, retailers and NGOs to improve environmental and social criteria for the certification of sustainable palm oil. The roundtable boasts that 13.20 million tons of palm oil is RSPO certified, amounting to 19% of the global volume. Palm oil certification is expensive for farmers to obtain and has yet to solve issues of deforestation or poverty.

Yet, ambitious corporate targets are not translating into concrete results on the ground.

Beyond certification, companies are setting ambitious targets. Unilever’s touchstone Sustainable Living Plan aims to become carbon positive by 2030 and halt deforestation by 2020. And Nestle is ‘striving for zero’ environmental impact including emissions and deforestation. Yet, ambitious corporate targets are not translating into concrete results on the ground. Recent reports demonstrate that emissions and deforestation rates are still rising. In advance of 2020, at the Consumer Good Forum, brands admitted that reaching zero deforestation targets by the end of the decade is unlikely. The head of sustainability and procurement at Mars, Barry Parkin, is calling for strategies that go beyond certification that consider “new theories of change.”

Current efforts aren’t cutting it

Despite these ambitious efforts, the situation in Malaysia and Indonesia remains bleak and deforestation continues at alarming rates. In Borneo, only 43 percent of its original lowland rainforests remained by 2015. Lowland rainforests are optimal for palm oil production plants but are also home to many rare species. The consequences of deforestation extend beyond biodiversity loss to land degradation, droughts and forest fires, which interact to further increase emissions.

Even if companies successfully meet ambitious zero deforestation targets, halting deforestation may prevent further increases in emissions, but is unlikely to restore societal and environmental resilience to future shocks. If certification and deforestation targets are not the solution, then what is?

Lessons for business

How can business leaders approach palm oil production differently? Based on our latest article, we offer several suggestions:

  1. Focus on a different scale. Firm-centric approaches, such as mitigation and adaptation to the effects of climate change, may keep companies afloat in the meantime, but are unlikely to offer a long-term solution. Mitigation and adaptation aim to enhance firm performance and respond to the effects of the problem, but do little to consider the eco-systems on which the companies depend. Complex interactions in local societies and ecosystems go unnoticed and leave companies vulnerable to future disturbances. New approaches should consider how to develop healthy ecosystems that can continue to provide services for the local community and companies for decades to come.
  2. Look closer. When considering the intricacies of ecosystems, managers can monitor slow variables and feedbacks. Slow variables such as the amount of soil organic matter, insect populations or the level of rainfall can control how an ecosystem functions. Managers can identify the slow variables that govern how ecosystems behave and what levels of these variables puts the ecosystem at danger. Feedbacks offer managers warning signals that changes are occurring and allow to detect when ecosystems may be at risk. Managers can seek to tighten their recognition and action to feedback loops in order to minimize time delays and improve chances of avoiding ecosystem collapse.
  3. Manage ecosystem diversity and redundancy. Moderate levels of diversity and redundancy allow ecosystems to thrive. When a disturbance strikes, response diversity allows ecosystems to react in numerous ways. Redundancy provides substitute functions when elements that preform similar functions fail. When diversity and redundancy are compromised, ecosystems become brittle and vulnerable to even small disturbances. Firms can move beyond halting deforestation by actively building viable business models for land restoration. For example, effective cropping system diversification can lead to landscape restoration, increased economic viability and enhanced ecosystem resilience.

As companies such as Mars are calling for an overhaul in corporate efforts to tackle deforestation, we hope these lessons offer some inspiration.


Authors

Amanda Williams is a Senior Researcher at ETH Zurich in the Sustainability and Technology Group. She recently completed her PhD from Rotterdam School of Management, Erasmus University. Currently, she is a part of Copenhagen Business School’s Governing Responsible Business (GRB) World Class Research Environment Fellowship program. With Steve Kennedy (Rotterdam School of Management) and Gail Whiteman (Lancaster University) she wrote this blog post and an article on cross-scale perspective for studies of organizational resilience (see below).

Citation:

Williams, A., Whiteman, G., & Kennedy, S. (2019). Cross-Scale Systemic Resilience: Implications for Organization Studies. Business & Society. https://doi.org/10.1177/0007650319825870

By the same author

In November 2018, Amanda Williams has written an article about Corporate contributions to United Nations’ Sustainable Development Goals. Find it right here.


Photo by Marufish on flickr.